What is Clarita’s Hotel?
Are face masks required while on-property? / What is the Covid protocol
Does Clarita’s Hotel charge a resort fee?
Our room rates include governmental and tourism tax (and no resort fees)!
Do you offer parking?
Are pets allowed at the resort?
How far are you from the airport?
What is required for check in?
Am I able to book larger rooms?
Is there security on property?
Is the property on the beach?
Are there attractions nearby?
I didn’t receive a confirmation email, is my reservation still valid?
You’ll get a confirmation email once your booking is confirmed. This should only take about ten minutes but sometimes can take longer. Check your spam/junk mail folders for this email. It may be there by mistake. If you still haven’t received any emails, reach out to our Customer Service team.
I have a question about my bill/charges, who can help me?
• Errors can be reversed before charges are processed
• Request an updated copy of your Hotel Bill, if applicable
How many beds are in a room?
All of Clarita’s rooms have one full size bed. You may also request an extra single bed for $10/night.
How many people can be in one room?
What restaurant offerings do you have available?
Feel free to browse our delicious menu here.
Is the restaurant on property?
When is happy hour?
How do you access the pool?
How many pools do you have? Are they open year-round? What are the hours of operation of the pools?
Do I have to reserve a chair at the pool?
Will you have food service at the pool?
Our Covid Protocols
• Beach Bar & Grill: 100% occupancy rate
• Beach Bar & Grill: Must wear mask until being seated
• Hand-washing stations
• Rooms are sanitized and thoroughly cleaned between each visit